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Privacy

Privacy Policy

Kajorah treats personal information the way it treats client work: carefully, transparently, and only as much as needed to do the job well. This policy explains what we collect, why we collect it, and what you can do about it.

Who we are

KAJORAH FZ-LLC ("Kajorah", "we", "us") is the data controller for personal information collected through this site. We are a free-zone company registered with the Ras Al Khaimah Economic Zone (RAKEZ) in the United Arab Emirates, with our registered address at Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. You can reach us at info@kajorah.com.

What we collect

We collect only the information needed for the interaction at hand.

Categories of data

  • Contact details you submit (name, email, phone, company, industry, message).
  • Newsletter sign-ups (email and locale only).
  • Technical data automatically logged when you visit (IP address, user agent, referring URL, timestamps).
  • Anti-spam metadata (honeypot field).

Why we collect it

We use the information you give us to do three things, and three things only:

  • Reply to your message and continue the conversation you started.
  • Send the newsletter you signed up for, until you unsubscribe.
  • Protect the site from abuse and meet basic security and legal obligations.

How long we keep it

Form submissions are retained for up to 24 months after our last interaction with you, then deleted or anonymised. Newsletter subscriptions are retained for as long as you remain subscribed, plus a short window after unsubscribe to honour your request. Server access logs are retained for up to 30 days for security purposes.

Who we share it with

We do not sell personal information. We share it only with the operational partners we depend on, under data-processing agreements:

  • Cloudinary: hosted image delivery.
  • Hosting provider: server infrastructure within the EU (France or Germany).
  • Professional advisors and authorities: only when legally required.

International transfers

Our primary infrastructure sits in the EU. Where we use providers based outside the EU, we rely on the Standard Contractual Clauses and any supplementary measures necessary to protect your information at an equivalent level.

Your rights

Under the GDPR and equivalent regimes, you have the right to access, correct, delete, restrict, port, and object to the processing of your personal data. You also have the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, write to info@kajorah.com. We will respond within 30 days.

Security

Data is transmitted over TLS and stored on hardened servers behind a firewall (UFW) with intrusion protection (fail2ban). Administrative access is restricted by role and authenticated with Firebase Auth. We minimise what we collect so there is less to protect in the first place.

Children

Kajorah's services are not directed to children under 16. We do not knowingly collect personal information from anyone under 16.

Changes to this policy

We update this policy when our practices change. The effective date at the top tells you when. Material changes will be flagged on the home page for a reasonable window before they take effect.

Contact

Questions about this policy? Write to info@kajorah.com.